Privacy policy

Buffrota is operated by Ellul Solutions Ltd. The controller of the personal data on this site is Ellul Solutions Ltd, company 17364530, registered in England and Wales (Companies House), 14 Warfield Crescent, Waterlooville, England, PO7 7JP. This page explains what happens to information submitted on this site. It was last changed on 2026-11-08.

What we collect and why

If you ask for quotes we hold the building details you gave us, your name, your email and your phone number, so that contractors can price the work and so that we can tell you who received it. If you only read the record we hold nothing that identifies you.

Legal basis and sharing

If you send an enquiry, it is read and answered by the Buffrota team, who run this site. We do not pass it to anyone else and we never sell contact details to lists.

Retention

Enquiry records are kept for 24 months from when they are sent, then deleted, and any copy held to pass an enquiry to a firm has the name, email, phone and message removed at the same point. Aggregate statistics that identify nobody are kept indefinitely.

Email updates and results

Email updates: If you sign up for updates from this site (the box at the foot of a page, or the tick on an enquiry form), we store your email address, the exact sentence you agreed to and its version, where you signed up and when. We email you only about what that sentence names. A sign-up from the box starts only once you confirm it from the email we send you; ticking the box on an enquiry you send is your consent and needs no second step. The lawful basis is your consent, and every email carries a one-click unsubscribe.

Emailing you a result: If you ask us to email you a result from a calculator or a checker, we send it to you once. Your address is not added to any list unless you also tick the separate box to get updates.

Email updates: kept while you are subscribed. A sign-up never confirmed is deleted after 30 days. After you unsubscribe, the record of your consent and of the emails sent to you is kept for 24 months as evidence, then deleted. We keep a one-way hash of an address that unsubscribed, bounced or complained, so it is never emailed again.

Analytics

This site uses cookieless, aggregate analytics. No advertising cookies, no cross-site tracking, no consent banner needed.

Your rights

You can ask what we hold about you, ask for a copy, or ask for deletion at any time: enquiries@buffrota.com. We respond within one month. You can complain to the Information Commissioner's Office (ico.org.uk) in the UK. Ellul Solutions Ltd's establishment in the EU is in Malta, so its lead supervisory authority in the EU is the Office of the Information and Data Protection Commissioner (idpc.org.mt); you can also complain to the authority in the EU country where you live or work.